Diablo Immortal is the biggest launch in the series history, according to Blizzard. But that does not stop it from also being shrouded in controversy and disappointment. Although many people like the game, there are also many who do not take the game's micro-transactions lightly, as they think it goes over the limit of what is decent even in a free to play game. This led to the game shortly after its release becoming the Blizzard title with the worst user rating (0.5 out of 10) on Metacritic, but now it has set an even more depressing record.

The average rating from users is currently 0.3, which makes it the PC game with the lowest rating on the entire site, while it shares the last place with Madden NFL 21 if you count all platforms. The thousands of reviews are full of zero points, and the focus of the complaints is of course the microtransactions.

Although the game does not deserve the award as the world's worst, it's obvious that Blizzard has been deaf in the implementation of the game's revenue generation. As an example , the Twitch streamer Quin69 spent the equivalent of SEK 66,000 in the game without getting anything of real value.